Zhang Bi Chenfang released a letter of apology from black fans, saying that she would continue to be held responsible for the defamation.

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On January 17, Zhang Bichen's studio posted a handwritten apology letter written by black fans, with the caption: "in response to a large number of insulting and false remarks made up and spread by some Internet users on the Weibo platform to slander and slander Ms. Zhang Bichen for a long time, we have all taken legal measures to protect our rights and resolutely safeguard the legitimate rights and interests of Ms. Zhang Bichen. We will also continue to hold accountable the Internet users who maliciously slander Ms. Zhang Bichen.